We urge all users to be responsible about their use of this Site and any agreements entered into as a result of listing a property. We do not own or manage, nor can we contract for, any property listed on the Site. Instead, the Site acts as a venue to allow property owners or managers who advertise on our Site (each, a “member”) to offer for sale or rent in a variety of pricing formats. We are not involved in any transaction between clients and members even though we may from time to time provide tools that relate to assisting our member, such as a tools to enable a client to enter into negotiations for a specific property directly from a member. As a result, any part of any actual or potential agreement between a client and a member, including the quality, safety or legality of the properties advertised, the truth or accuracy of the listings (including the content thereof or any property) is the sole responsibility of the member. 

Users are granted a limited, revocable, non-exclusive license to access the Site and the content and services provided on the Site all in accordance with these Terms. Any use of the Site that is not in accordance with these Terms or as otherwise authorized by us in writing is expressly prohibited.

The license to use the site granted to users in these Terms does not include any right of collection, aggregation, copying, scraping, duplication, display or derivative use of the Site nor any right of use of data mining, robots, spiders or similar data gathering and extraction tools without our prior written permission; provided, however, that a limited exception from the foregoing exclusion is provided to general purpose internet search engines and non-commercial public archives that use tools to gather information for the sole purpose of displaying hyperlinks to the Site, provided they each do so from a stable IP address or range of IP addresses using an easily identifiable agent and comply with our robots.txt file. “General purpose internet search engines” do not include a website or search engine or other service that provides classified listings or property rental adverts, or any subset of the same or which is in the business of providing vacation property rental services or other services that compete with us. 

Unauthorized uses of the Site also include, without limitation, those listed below:

You agree not to do any of the following unless otherwise previously authorized by us in writing:

Any commercial use (other than by members with a fully paid-up subscription in good standing (a “valid subscription”) of the Site or any content on the Site.

Any use of the Site or the tools and services on the Site for the purpose of booking or soliciting a property other than a property listed under a valid subscription.

Copy, reproduce, upload, post, display, republish, distribute, or transmit any part of the content in any form whatsoever.

Reproduce any portion of the Site on your website or otherwise, using any device including, but not limited to, use of a frame or border environment around the Site, or other framing technique to enclose any portion or aspect of the Site, or mirror or replicate any portion of the Site.

Modify, translate into any language or computer language, or create derivative works from, any content or any part of the Site. Reverse engineer any part of the Site. Sell, offer for sale, transfer, or license any portion of the Site in any form to any third parties.

Use any robot, spider, scraper, other automatic devices, or manual process to monitor, copy, or keep a database copy of the content or any portion of the Site. 

Use the Site and its inquiry functionality other than to make legitimate inquiries to our members or any other use expressly authorized on the Site.

Use the Site or post or transmit information that is in any way false, fraudulent, or misleading, including making any reservation or enquiry under false pretences, or taking any action that may be considered phishing or that would give rise to criminal or civil liability.

Post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, indecent, inflammatory, sexually explicit, pornographic or profane material; Violate, plagiarize or infringe the rights of us or third parties including, without limitation, copyright, trademark, patent, trade secrets, rights of publicity or privacy or any other intellectual or proprietary rights; or Use or access the Site in any way that, in our sole discretion, adversely affects or could adversely affect the performance or function of the Site or any other system used by us or the Site.

If you are aware of or experience any content, activity or communication through or in connection with the Site that appears to be in violation of the above restrictions, or in violation of any other provision of these Terms, we ask that you please inform us of any such violation by Contact Us. 

The Site and all content on the Site are protected by copyright as a collective work and/or compilation, pursuant to applicable U.S. and international copyright laws and conventions and database rights. You agree to abide by any and all copyright notices, information, or restrictions contained in or relating to any content on the Site. Copying, storing or otherwise accessing the Site or any content on the Site for other than for your personal, non-commercial use (other than in accordance with a valid subscription) is expressly prohibited without prior written permission from us. 

When you provide your e-mail address to us in connection with any service or tool provided on the Site, you agree to allow the Site and its affiliated websites to add your e-mail address to our database of users. You may receive one or more promotional e-mails from either the Site or a website of one of our affiliates. Please review our Privacy Policy for more information regarding our information collection practices and safeguards.

Each user acknowledges and agrees that, regardless of such user’s physical location, we may store and process any data transmitted to the Site from such user at locations both within and outside of the United Kingdom.

User verification on the Internet is difficult and we cannot, and do not assume any responsibility for, the confirmation of each user's purported identity. We encourage you to communicate directly with a client or member through the tools available on the Site. 

You agree to

We discourage you from giving anyone access to your online ID and password. However, if you do give someone your online ID and online password, or if you fail to adequately safeguard such information, you are responsible for any and all transactions that the person performs while using your account, even those transactions that are fraudulent or that you did not intend or want performed.

Each user acknowledges and agrees that: (1)Neither okaylah.co.uk nor any of its affiliates will have any liability to any user for any unauthorised transaction made using any user’s password that occurs before such user has notified us of possible unauthorized use of such password and we have had a reasonable opportunity to act on that notice; and (2)The unauthorized use of your online id and password could cause you to incur liability to both okaylah.co.uk and other users.

Further, we may, without notice to you, suspend or cancel your listing at any time even without receiving notice from you if we suspect, in our sole discretion, that your password is being used in an unauthorized or fraudulent manner.

You agree that, with respect to other users' personal information that you obtain through the Site or through any Site-related communication or transaction, we have granted to you a license to use such information only for:

(a) Site-related communications that are not unsolicited commercial messages,

(b) using services offered through the Site,

(c) facilitating a financial transaction between you and the other user,

In all cases, you must give users an opportunity to remove themselves from your address book or database and a chance to review what information you have collected about them. In addition, under no circumstances, except as defined in this provision, may you disclose personal information about another user to any third party without both our consent and the consent of the other user. You agree that other users may use your personal information to communicate with you in accordance with this provision. Further, you agree that you will protect other users’ personal information with the same degree of care that you protect your own confidential information (using at minimum a reasonable standard of care), and you assume all liability for the misuse, loss, or unauthorized transfer of such information. 

We do not tolerate spam or unsolicited commercial electronic communications of any kind. Therefore, without limiting the foregoing, you are not licensed to add a Site user to your mailing list (email or physical mail) without the user's express consent. You may not use any tool or service on the Site to send spam or unsolicited commercial electronic communications of any kind or in any other way that would violate these Terms. You are responsible for all content you provide to the Site or through any tool or service provided on the Site.

We have no duty to pre-screen content posted on the Site by members, clients or other users (including, without limitation, reviews, entries for any particular property), (collectively, “user-contributed content”) and we are not responsible for user-contributed content. We do, however, reserve the right to decline to permit the posting on the Site of or to remove from the Site, any user-contributed content that fails to meet our Content Guidelines or if it otherwise violates these Terms. We may also remove user-contributed content if it is brought to our attention, such as by notice given to us by a user or any third party that any part of these Terms, or any other requirements governing the posting of such content, has/have been apparently breached in respect of such content. Finally, we reserve the right (but do not assume the obligation) to edit member’s content in a non-substantive manner solely to cause the content to comply with our content guidelines or formatting requirements. 

All property listings on the Site are submitted by the member (who may be the owner or a property manager or duly authorized property manager or agent of the owner) and are the sole responsibility of the member, and we specifically disclaim any and all liability arising from the alleged accuracy of the listings or any alleged breaches of contract on a member's part. Members are solely responsible for keeping their property information up-to-date on the Site, including, but not limited to any and all representations about any property, its amenities, location, price, and its availability. We do not represent or warrant that any of the copy, content, property reviews, property location, suitability, pricing or availability information published on the Site is accurate or up-to-date. Members are solely responsible for ensuring the accuracy of any property descriptions, and clients are solely responsible for verifying the accuracy of such descriptions. 

We reserve the right to disclose any information as permitted by prevailing law to satisfy any law, regulation or government request if we determine, in our sole discretion, that we are required to respond to, or if it would be in our interests to, respond to such request.

We respect the intellectual property rights of others, and we do not permit, condone, or tolerate the posting of any content on the Site that infringes any person's copyright. We will terminate, in appropriate circumstances, a member or client who is the source of repeat infringements of copyright. Should you become aware of or suspect any copyright infringement on this Site, please Contact Us.

Unsolicited Ideas: From time to time, users submit to us ideas or suggestions pertaining to our business, such as ideas for new or improved products or technologies, website or tool enhancements, processes, materials, marketing plans or new product names. We do not solicit such ideas or suggestions and are under no obligation to review or consider them. If you choose to submit any ideas, original creative artwork, suggestions or other works (“submissions”) in any form to us, then regardless of what you say, write or provide to us in connection with your submissions, the following terms shall apply. The sole purpose of this policy is to avoid potential misunderstandings or disputes in the event that any part of our business, such as our products, websites, technologies or marketing strategies, seem similar to any of your submissions. If you provide any submissions to us, you agree that: (1) your submission and its contents will automatically become the property of OkayLah.co.uk, without any compensation to you; (2) We may use or redistribute any such submission and its contents for any purpose and in any way; (3) there is no obligation for OkayLah.co.uk to review any submission; and (4) there is no obligation to keep any submission confidential.

Feedback on our Business: We welcome your feedback regarding many areas of our business. If you want to send us your feedback, we simply request that you send it to us using the links below. Please provide only specific feedback on our websites and services. Keep in mind that we assume no obligation to keep any feedback you provide confidentially and we reserve the right to use or disclose such information in any manner. To provide feedback, you can Contact Us.

This Site may contain links and pointers to other Internet sites, resources, and sponsors of the Site. Links to and from the Site to other third-party sites, maintained by third parties, do not constitute an endorsement by us of any third parties, the third-party sites or the contents thereof. We are not responsible in any way for such third-party sites or resources and your use of such sites and resources will not be governed by these Terms.

In no event will we, the site, our parent (okaylah.co.uk), subsidiaries, affiliates, officers, directors and/or employees (collectively, the "okaylah.co.uk group") be liable for any lost profits or any indirect, consequential, special, incidental, or punitive damages arising out of, based on, or resulting from

(a) our site,

(b) these terms,

(c) any breach of these terms by us, you or a third party,

(d) use of the site, tools or services we provide related to the business we operate on the site by you or any third party and/or

(e) any actual or attempted communication or transaction between users, in each case, even if we have been advised of the possibility of such damages. these limitations and exclusions apply without regard to whether the damages arise from

-(1) breach of contract,

-(2) breach of warranty,

-(3) strict liability,

-(4) tort,

-(5) negligence, or

-(6) any other cause of action, to the maximum extent such exclusion and limitations are not prohibited by applicable law. if you are dissatisfied with the site, you do not agree with any part of the terms, then your sole and exclusive remedy against us is to discontinue using the site. in all events, our liability, and the liability of any member of the okaylah.co.uk group, to you or any third party in any circumstance arising out of or in connection with the site is limited to the greater of (a) the amount of fees you pay to us in the twelve months prior to the action giving rise to liability or (b) £65.00 in the aggregate for all claims. nothing in these terms shall exclude or restrict our liability for death or personal injury resulting from our negligence, nor for our fraud or our fraudulent misrepresentation.

We warrant that the site will be provided with reasonable care and skill with the intention of meeting our technical specifications for the site, but we cannot and do not guarantee that the site or any of its content or functions will meet your requirements. Except as expressly stated elsewhere in these terms, all representations, warranties, conditions and other terms relating to the site or any of its content, whether express or implied (by common law, statute, collaterally or otherwise) are hereby excluded, except in the case of our fraud or our fraudulent misrepresentation, or where such exclusion is not permitted by law. Terms excluded include any as to non-infringement, merchantability, fitness for a particular purpose or accuracy. We do not warrant that the functions contained in the site or any materials or content contained therein will be uninterrupted or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or other harmful components, although we will take reasonable steps to avoid ourselves introducing viruses or other harmful components to the site. you acknowledge and agree that any transmission to and from this site is not confidential and your communications may be read or intercepted by others. You further acknowledge and agree that by submitting communications to us and by posting information on the site, including property listings, no confidential, fiduciary, contractually implied or other relationship is created between you and us other than pursuant to these terms. You acknowledge and agree that you will not hold or seek to hold us responsible for the content provided by any user and you further acknowledge and agree that we are not a party to any property transaction or the truth or accuracy of any listing or other content provided on the site.

In the event that you have a dispute with one or more other users of the site (including, without limitation, any dispute between users regarding any transaction or user-contributed content), you hereby agree to release and discharge us and any member of the okaylah.co.uk group, each of their respective agents, directors, officers, employees, and all other related persons or entities from any and all manner of rights, claims, complaints, demands, causes of action, proceedings, liabilities, obligations, legal fees, costs, and disbursements of any nature whatsoever, whether known or unknown, which now or hereafter arise from, relate to, or are connected with such dispute. you hereby agree to indemnify us and any member of the okaylah.co.uk group (collectively, the "indemnified parties") against all liability incurred by the indemnified parties in connection with any claim arising out any breach by you or through your account of these terms or the representations, warranties and covenants made by you in these terms, including, without limitation, attorneys' fees and costs. you shall cooperate as fully as reasonably required in the defence of any claim. choice of law and forum; time limit.

This agreement shall be governed by and construed in accordance with the laws of England and Wales and subject to the non-exclusive jurisdiction of the English courts.

No Agency: Our relationship is that of private property portal and partnership, joint venture, employee-employer or franchiser-franchisee relations is intended or created by these Terms or your use of the Site.

Notices: Except as explicitly stated otherwise, any notices to us shall be given by email to General Manager When we need to send you notice, it will be sent to the email address you provide to the Site during the registration process or as later updated in your account (if applicable). Notice shall be deemed given upon receipt or 24 hours after an email is sent unless the sending party is notified that the email address is invalid. Alternatively, we may give you notice by registered or recorded delivery mail to any address provided to us during the registration process or as later updated in your account (if applicable). In such case, notice shall be deemed given three days after the date of mailing.

Changes to the Site or these Terms and Conditions: We may change, suspend or discontinue any aspect of the Site at any time, including the availability of any Site features, database, or content, where we have legal, commercial or technical reasons to do so. We may also impose limits on certain features or services or restrict your access to parts or all of the Site without notice or liability for similar reasons. 

This version of the Terms became effective on 01st October 2019. We reserve the right, in our sole discretion, to amend these Terms, in whole or in part, at any time, with or without your consent. Notification of any amendment will be posted on the Site and will be effective immediately. If you disagree with any non-clerical and/or substantive amendment to these Terms, then (i) your sole remedy as a client is to discontinue your use of the Site, and (ii) your sole remedy as a member is to withhold your consent to the applicability of the proposed amendment to your use of the Site, in which case your use of the Site will continue to be governed by the terms and conditions that were applicable to your use of the Site during the then-current term of your subscription as the same were in effect immediately prior to the proposed amendment and you agree that you are responsible for keeping a copy of such terms. When members renew subscriptions, the terms in effect at the time of renewal will govern unless and until any other revisions are made as described above. 

We also reserve the right, in our sole discretion and from time to time, to offer special programs with unique terms and conditions that are separate from and may supersede in certain respects these Terms (for example, our Conveyancing referral Guarantee), the applicability of which to your use of the Site is governed by the terms and conditions of such special program. Subscription rates in effect at the time of a member's subscription are subject to change without notice at the member's next subscription renewal or with respect to any additional subscription.

Your Record of These Terms: We do not separately file the Terms entered into by each user of the Site. Please make a copy of these Terms for your records by printing and/or saving a downloaded copy of the Terms on your personal computer. 

Enforcement of These Terms: We may immediately terminate any user's access to or use of the Site due to such user's breach of these Terms or any other unauthorized use of the Site. However, we do not guarantee that we will take action against users that breach these Terms. Our failure to take immediate action with respect to a breach by you or others does not waive our right to act with respect to such breach or any other breach. Any action or inaction by us in response to any breach of these Terms does not limit our rights with respect to actions we may take in response to any other similar or different type of breach. 

Entire Agreement, Headings and Severability: These Terms constitute the entire agreement between us and you with respect to the matters set forth herein, and supersede any prior agreement between us and you with respect to your use of the Site. Headings in these Terms are for reference only and do not limit the scope or extent of such section. If any portion of these Terms is found to be invalid or unenforceable by any court of competent jurisdiction, the other provisions of these Terms shall remain in full force and effect. Further, any provision of these Terms held invalid or unenforceable only in part or degree will remain in full force and effect to the extent not held invalid or unenforceable.

Assignment: We may assign these Terms in our sole discretion, but not in such a way as to reduce the commitments we make to users. Users must obtain our prior written consent to assign these Terms, which may be granted or withheld by us in our sole discretion. 

The Site is owned by Plum Tree England Limited, and our address is 1 Village Courtyard, High Street, Hole-on-Spalding Moor, York. YO43 4AA United Kingdom. We are a company registered in England and Wales under registration no. 4216470. VAT registration number is 897 6952 37  Additional Terms and Conditions Applicable to Our Members  In addition to being bound by the terms set forth above, members who purchase subscriptions from us are also bound by the following terms, which are in addition to any other terms agreed to in connection with purchasing or renewing a subscription.

From October 2017 each member becomes contractual partner of OkayLah.co.uk. Our services may only be used by members who can form legally binding contracts under applicable law. If you are registering as a business entity, you represent that you have the authority to bind the entity to these Terms. Each member represents and covenants that all information submitted to us and to the Site during such member’s registration with the Site shall be true and correct. Each member further agrees to promptly provide notice to the Site by Contact Us regarding any updates to any such contact information previously submitted by such member to the Site. Each member agrees to promptly provide such proof of personal identification, proof of ownership of the property listed on the Site, and proof of authority to list the property as we may request. We reserve the right, for the sole purpose to prevent fraudulent behaviour of a 3rd party, to give a member`s phone number to a client of our member. 

All content and copy edits submitted by members are subject to review and approval by us in our sole discretion. We reserve the right to refuse to publish any content that we determine, in our sole discretion, does not meet these Terms or is otherwise unacceptable to us. However, we assume no duty to review content and we shall not have any liability for any loss or damage resulting from the design or positioning of the copy, properties, content and/or photographs or any change made to any content, photograph or copy submitted by any member. All content must meet our Content Guidelines. We reserve the right to edit content submitted to the Site in a no substantive manner solely to cause the content to comply with our content guidelines or formatting requirements. Members are responsible for reviewing and ensuring that any content displayed on the Site appears as the member intended.

Photographs should depict the property as the main subject of the photograph and may not include children or adults if you do not have their legal consent or any information that would violate privacy rights, intellectual property rights or any other rights of a third party. Photographs must meet our Content Guidelines. We reserve the right not to display or to remove any photographs that we determine, in our sole discretion, do not meet these Terms or are otherwise unacceptable to us. 

By submitting a photograph electronically through the Site the member represents and warrants that:

(a) (i) it holds all intellectual property rights with respect to each submitted photograph, or (ii) it has secured from the copyright holder all rights necessary for the photograph to be used in an online advert,

(b) that any people in the photograph have given permission for their likeness to be displayed in an online advert on the Site,

(c) that the photograph accurately and fairly represents the subject of the photograph and has not been altered in any manner that would mislead a viewer of that photograph,

(d) that it will indemnify and hold harmless the Site and any member of the OKAYLAH.CO.UK Group from any cause of action arising from any misrepresentation with respect to any and all photographs so submitted. 

It is the member’s responsibility to obtain reproduction permission for all photographic and other material used in its adverts. The member warrants that it is the owner of the copyright in such material or is authorized by the owner thereof to grant to us the rights therein contained and agrees to provide any proof of such rights to us that we may request.

By accepting these Terms and by posting a listing on the Site, you grant to us and our affiliates a perpetual, worldwide, irrevocable, unrestricted, non-exclusive, royalty-free and fully paid-up license to use, copy, license, sublicense (through multiple tiers), adapt, distribute, display, publicly perform, reproduce, transmit, modify, edit and otherwise exploit the copy, the photographs and the likenesses (if any) of any content you post on the Site or the websites of our affiliates, and you grant the Site and the members of the OkayLah.co.uk Group the ability to copyright and protect the images, copy, and content available via your listing from the unauthorized use by unaffiliated third parties who may, from time to time, attempt to pirate such information via electronic or other means. This includes, but is not limited to, the right to file suit to seek injunctive relief to protect such material. We need these rights to host and display your listing. You further agree to assist us—at our expense and control—to protect such copyrighted material from unauthorized redistribution. We are not responsible for any infringement or violation of laws resulting from content supplied by any member and each member agrees to indemnify and hold harmless the Site and any member of the OkayLah.co.uk Group against any action brought for breach of copyright or other rights from the use of such content supplied by such member. Each member hereby waives and releases all rights to any claim against us for any alleged or actual infringement of any proprietary rights, rights of privacy and publicity, moral rights and rights of attribution in connection with any user-contributed content posted or provided to us by any member. 

Each member agrees that we may sublicense all the rights granted to us under these terms to one or more third parties we may contract with to display all or part of the member’s property listing or otherwise provide promotional or other services related to our business. 

Further, each member agrees that we may reproduce in whole or in part any photographic material supplied by such member in the promotion of either such member’s property or the promotion of the Site.

There are limited ways in which you may use our trademarks or logos without specific prior written authorization. The following are general guidelines: It is usually permissible for you to refer to OkayLah.co.uk when you list your property in a descriptive manner in your listing on the Site or in other permissible communications. For example, you might say "Check out my property on OkayLah.co.uk via social media platforms. However, you may not refer to us in any way that might lead someone to believe that your company or property page is sponsored by, affiliated with, or endorsed by Us or one of our affiliates. For example, you may not say “OkayLah.co.uk sponsors,” or describe your property as “ OkayLah.co.uk’s best property available or cheapest rental etc.” You may not use the OkayLah.co.uk name or one of our affiliates’ names on any other website that lists OkayLah.co.uk without our prior written authorization. 

The OkayLah.co.uk name and logo are registered trademarks. We generally do not permit the use of our names and logos, other than as described above or with our prior written authorization. If you want permission to use our name and/or logo in any other manner, including, without limitation, on any website, business card, signage, t-shirts, etc., or if you have other questions, you may Contact Us.

We reserve the right to refuse hypertext links to, or addresses of, other web sites from members' pages, and to remove links or web addresses without notice at our sole discretion. Further, we reserve the right to charge for hypertext links at any time.

All reviews received by the clients regarding the website or agents must be genuine comments from either clients or members. The e-mail address(es) of those whose comment must be supplied. All contents submitted in reviews must meet our Content Guidelines.

Each advert must relate to an individual and uniquely identified property.

(a) The property in an advert may not be substituted for another property. If a member submits changes to an existing listing that would substantially alter the listing to make it that of another property, then we have the right to terminate the listing and may choose, in our sole discretion, to retain any fees associated with the term of the previously existing listing as compensation for the violation of this condition. 

(b) The listing specifically cannot be a mere example of properties in a given area. Only one property can appear on each advert unless it is a property with multiple rental units on the same site. We reserve the right to amend the copy or remove any advert when more than one property is described in such advert and may choose, in our sole discretion to retain any fees associated with the initial term of such non-conforming listing as compensation for the violation of this condition. 

We are NOT a party to any payment transaction between members and clients. No member may request any client to mail cash or utilize any instant-cash wire transfer service such as Western Union or MoneyGram in payment for all or part of a property rental transaction. Any violation of this term or any other unacceptable payment methods that may be posted on the Site may result in the immediate removal of the nonconforming listing from the Site without notice to the member and without refund. From time to time, we may become aware of users attempting to conduct a transaction that would involve an unauthorized payment method or a fraudulent payment method. Ideally, we hope to be able to assist users in avoiding such transactions, but we assume no liability or responsibility to do so or to inform users of any such actual or suspected activity. Payment Methods; Payment for listings must be made to us in British pound sterling paid either by major credit or debit card, or PayPal.

You agree that you are solely responsible for compliance with any and all laws, rules and regulations that may apply to any rental property you list on the Site. We assume no responsibility for your compliance. Please be aware that, even though we are not a party to any rental transaction and assume no liability for legal compliance pertaining to rental properties listed on the Site, there may be circumstances where we are nevertheless legally obligated (as we may determine in our sole discretion) to provide information relating to your listing in order to comply with governmental bodies in relation to investigations, litigation or administrative proceedings, and we may choose to comply with or disregard such obligation in our sole discretion.

Refund Requests: All listings are sold to run the full term based on a minimum contractual obligation of 24hrs once the property has been activated. Generally, no refunds are available unless a member qualifies for a refund under any guarantee program we may have in effect. If you believe you qualify for a refund under a guarantee we are offering, you may contact customer support by contacting us and include your listing number, and your reason for dissatisfaction. We will then determine, in accordance with the applicable guarantee program, whether any refund is due. 

Refund Requests for Listings Not Completed:  In the event you purchase a listing but do not complete the creation or suspend your listing or the listing does not get posted after purchase for any other reason, refund requests will be considered only during the first three (3) months following the purchase date. If within such three (3) month period you do not complete the creation of your listing you shall not be entitled to any refund.

Our Right to Terminate a Listing: If in our sole discretion, any member submits unsuitable material to our Site or into our database misuses the Site or our online system or is in material breach of these Terms, we reserve the right to terminate such member’s account(s) immediately without refund. In addition, if we become aware of or receive a complaint or a series of complaints from any user or other third party regarding a member’s listing or rental practices that, in our sole discretion, warrants the immediate removal of such member’s listing from the Site or if we receive a complaint that any listing’s content infringes on the rights of a third party, then we may immediately terminate such member’s account(s) without notice to the member and without refund. We assume no duty to investigate complaints. Finally, if any member is abusive or offensive to any employee or representative of the OkayLah.co.uk, we reserve the right to terminate such member’s account(s) immediately without refund. Finally, if any member is in breach of these Terms or its obligations to us then we may terminate such member’s account(s) immediately without notice to the member and without refund. 

Transfer of Listing: No listing may be transferred to another party.

When, as a member, you choose to create a listing, you are agreeing that the listing may be placed shortly after you provide your agreement to create it. As a result, you do not have the right to cancel your agreement to create the listing during the cooling-off period which is provided for certain transactions under the Consumer Protection (Distance Selling) Regulations 2000. 

EU residents  Professional members must provide us with a valid VAT exemption code for their company. The VAT will be refunded to them. However you may be required to account for VAT on our fees in your local jurisdiction, residency being interpreted for VAT purposes as the place from which your business is operated and tax registered. Please note that all members - whether they are in business or not - are responsible for charging and accounting to the relevant authorities for taxes (including, where relevant, VAT) on the rental payments they receive.